Archive for the ‘English’ Category

Jenzabar Finds ‘Expert Witness’ Who Will Claim Google Relies On Metatags, Despite Google Saying It Does Not

Sunday, November 29th, 2009

It’s been widely known for years that Google does not use the metatag keyword tag in ranking its search results. Indeed, this simple fact is part of what made Google more reliable than other search engines, since many website owners used fake metatags to “optimize” their results in search engines. While this was quite obvious for many years, Google had never publicly admitted it (it doesn’t like to talk about its algorithm) until just a few months ago. Still, the company was just confirming exactly what was widely known for the better part of a decade or so.

And yet, for years, people would bring trademark infringement lawsuits, insisting that metatags represent some sort of trademark violation. In one recent case, that we’ve discussed, the CEO of software company Jenzabar, Ling Chai, has sued the makers of a documentary about the Tiananmen Square uprising. Chai had been involved in the uprising and doesn’t like how the filmmakers portrayed her role. The filmmakers, on their website, mention that Chai works for Jenzabar, and included the word “Jenzabar” in the metatags, which Jenzabar insists violates its trademarks.

The documentary makers brought on Public Citizen lawyer Paul Alan Levy, who noted in a blog post the simple fact that even Google says it does not rely on metatags, and in response, Jenzabar tried to block his being brought into the case, by saying that Levy’s pointing to the Google blog post was hearsay.

Now, the company has gone even further. It’s found an “expert witness” who will claim that metatags do, in fact, influence Google results, even as the company itself insists they don’t. The guy in question, Frank Farance, claims in his affidavit that “metatags are used by every Web search engine to determine search results and rankings.” It’s not clear how he has expertise in this particular realm or how he knows that Google uses metatags when pretty much everyone in the space has known for years it does not and Google itself has publicly denied using metatags to rank results.

Google sorry for offensive pic in Obama search

Wednesday, November 25th, 2009

Offensive search results’ image appears when users search first lady photos.

SAN FRANCISCO – Google Inc. is apologizing for a racially offensive image of the first lady that appears at the top of the list when users search for pictures of Michelle Obama on its site.

Google placed a text ad above the image titled “Offensive Search Results” that states “Sometimes our search results can be offensive. We agree.”

Users who then click on the ad are directed to a letter from Google that explains its results “can include disturbing content, even from innocuous queries” but notes that Google doesn’t endorse content on these Web sites.

Google says its search formula relies on thousands of factors to rank a Web page’s importance, and says it doesn’t eliminate search results simply because of user complaints. However, Google says it will take down images in certain cases, such as when required by law to do so.

“We apologize if you’ve had an upsetting experience using Google,” the company wrote.

Mountain View, California-based Google also posted about the issue in a user support forum.

Spokesman Scott Rubin would not elaborate on how the image ended up as the number-one result for the first lady. He said the company did remove one site displaying the image from its results because it included viruses, which Google policy prohibits. But a different Web site later posted the same image, he said.

The White House declined to comment.

This is not the first time Google has apologized for content in its search results. The company issued a similar response in 2004 when the top result for the term “Jew” pointed to an anti-Semitic Web site.